Premier Boutique Office Recruitment Services

Front of House Administrator (Temp to Perm) : Richmond – £22k – £24k

Lamb Personnel Ltd

Sector: Admin & Secretarial

Front of House Administrator (Temp to Perm) : Richmond – £22k – £24k

We are looking for a warm, cheerful personality, to complement the Front of House for a leading communications company, based in Richmond. You will be someone who is well presented, has excellent communication skills and an ‘can-do’ attitude. You will be an important ambassador for the company and a vital member of the team, reporting into and assisting the office manager.  This will be a full time job share with another colleague, providing support to each other with admin duties, this will include the following duties:

Key Duties & Responsibilities:


  • Answering and forwarding incoming calls in a professional manner
  • Meeting and welcoming clients and visitors and ensuring that they are always offered and provided with refreshments and escorted to their meeting room
  • Delivering a full meetings service, making room bookings,  parking, transfers, catering, printing of meeting materials, room set up and clearing away
  • Proactively ordering, setting up and clearing away refreshments at all client meetings
  • Ensuring the receptions area, post room and all meeting rooms are presentable at all times
  • Managing parking requests for visitors and staff and maintain a daily schedule
  • Maintaining telephone and contact lists for the local office and the wider Network

Post and deliveries

  • Sorting, distributing and delivering post and deliveries
  • Correctly franking outgoing post
  • Managing large mail outs, including printing, collating, envelope stuffing and franking
  • Managing all courier deliveries and collections
  • Make ad-hoc local deliveries and collections, e.g. lunches


  • Being aware of and logging all expenditure for all Facilities requirements and ensuring approval is sought for any purchase outside agreed limits
  • Checking supplies, ordering and distributing general provisions such as tea, coffee, milk etc
  • Checking supplies, ordering and distributing stationery
  • Liaising with external IT Company and ensuring key processes are carried out as and when required, e.g. back-up tape process
  • Maintaining lists of assets, e.g. IT and phone equipment
  • Purchase orders
  • Arranging taxis and couriers for staff and clients
  • Maintain a daily log of jobs and invoices for finance reconciliation
  • Database management, for example, client contact lists
  • Preparing documents including presentations, reports, spreadsheets for the wider Company
  • Report and action any office services and IT issues, ensure follow up and status updates
  • Regularly liaise with manager to ensure understanding of requirements and expectations
  • Liaise with other members of the team to ensure adequate cover during lunch breaks, meetings and periods of planned absence (holidays)
  • Any ad hoc duties as required

Experience and Qualifications:

  • Previous experience in Front of House role
  • Intermediate Microsoft Word and Outlook skills and a good working knowledge of Excel and PowerPoint


  • A levels or equivalent
  • Experience coordinating IT processes
  • Experience coordinating external vendors
  • Experience managing costs and budgets

For a full job description, contact Aimee Weston

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so, if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Salary: £22000 - £24000 Per Annum