Premier Boutique Recruitment Services

Customer Executive – Hampton Hill – £23K (12 month contract)

Lamb Personnel

Sector: Sales

Customer Sales Representative required to join team based in Hampton Hill on a 12-month fixed term contract (maternity cover).

You must have excellent communication and interpersonal skills along with the ability to adapt and multi-task in a fast-paced environment. You'll have a great deal of responsibility early on and will be required to manage your own time and duties.

Responsibilities and Duties

You will be focused on contacting both existing customers and new business, calling from an established database. Candidates must have excellent telephone manner and an interest in games would be preferred.

The role will include

  • Calling existing and potential customers
  • Answering inbound calls
  • Researching and following up relevant leads
  • Building and maintaining relationships
  • Processing sales orders
  • Setting up new customers and ensuring records are kept up to date
  • Resolving customer complaints and escalating as necessary
  • Assist with new line forms and image requests from customers
  • Arrange catalogues, samples and spares to be sent to customers
  • Providing excellent customer service
  • Attending trade shows and exhibitions as required
  • Any other support required by the sales function

Qualifications and Skills

  • At least twelve months experience in B2B telesales is essential
  • Excellent communication skills
  • Desire to progress in a sales environment
  • Able to work independently and collaboratively alongside the sales team
  • Ability to multi-task, prioritise and manage time efficiently
  • Proven administrative and personal organisational skills
  • Can-do attitude and enthusiastic manner
  • Experience in sales order processing
  • Proficient with Excel / Word / Outlook
  • Experience using SAP or similar would be an advantage
  • Educated to A-level or equivalent
  • Interest in board games would be preferred

 

Start date ASAP. Monday to Friday, 9am to 5pm (35 hours a week)

 

Salary: £20000 - £23000 Per Annum