Customer Service Assistant – Surrey – £18k – £20k

Customer Service Assistant – Surrey – £18k – £20k

We have an exciting opportunity for a Customer Service Assistant to join this environmental friendly firm based in Surrey.

As a Customer Service Assistant you will be part of a friendly team of 4 dealing with calls and e-mails assisting with resolving any issues raised whilst ensuring customers are kept informed of the progress on any query in line with the level of service this firm are providing.

Your duties will include, but will not be limited to:

• Dealing with day to day client queries.
• Contacting and liaising with suppliers.
• Ensuring our clients are compliant in all aspects of waste documentation.
• Various other admin duties to support the customer service and finance team.

To be considered you must have good communication skills, both verbal and written, have excellent organisational skills, be proactive and able to think on your feet.  Whilst formal qualifications are not necessary, it is expected that you have a good analytical mind and focus on providing good customer service. A good working knowledge level of spreadsheet programmes (MS Excel) and the rest of the MS Office Suite is desirable.

We are interested in speaking to confident, highly personable individuals who would be happy discussing issues with both clients and suppliers, you must work well as part of a team and work well under pressure.  This is a fantastic opportunity for someone looking for an opportunity in Customer Services!

Hours of work:  Monday : Friday : 8.30am : 5pm
Salary: £18k – £20k depending on experience

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.