Customer Service and Finance Assistant – Hersham – £21K

Sector: Callcentre & Customer Service

Customer Service and Finance Assistant required for energy services company to answer the helpdesk phones and resolve issues raised, to ensure customers are kept informed of the progress on any queries, and to complete monthly billing of invoices to clients and adhere to deadlines. 

DUTIES AND RESPONSIBILITIES:

  • Dealing with day to day client queries
  • Contacting and liaising with suppliers
  • Purchase and Sales Ledger
  • Ensuring clients are compliant in all aspects of waste documentation
  • Assisting the sales team with new work and quotations
  • Various admin duties to support the customer service and finance team

PERSONAL SPECIFICATION:

Whilst formal qualifications are not necessary, it is expected that the successful applicant will be numerate and have a good analytical mind.

Good communication and organisational skills including use of English.

Good working knowledge level of MS Excel and the rest of the MS Office Suite. High level is desirable.

Confident personality : Must be able to discuss issues with both suppliers and clients.

To be flexible and self-motivated and work as a team member.

Be able to work under pressure.

Salary
Salary: £19,000-£21,000

Monday to Friday, 8:30am to 5pm.

Salary: £19000 - £21000 Per Annum