Premier Office Recruitment Services

Client Services Executive/Telemarketer – Richmond – £24k (+Bonus)

Lamb Personnel

Sector: Sales

An interesting and varied opportunity to work for a small, well established investment company based in Richmond with a global client base has arisen.
Key Responsibilities for Client Services Executive/Telemarketer:

  • Calling new members to welcome them 
  • Making routine calls to existing club members who have not been contacted for a while and are not engaged in a live investment opportunity
  • Calling and qualifying new enquirers
  • Generating phone appointments or meetings for the Investment Consultants
  • Working closely with Investment Consultants and Managing Director to help generate investment sales
  • Calling members to promote attendance at our regular club events
  • Following up calls with emails or posted material
  • Liaising with the back office teams of the company’s investment partners from the point of reservation to completion of the investment
  • Attendance at evening events (approx. 6 per year) in order to meet members and develop their relationship 

Ideal candidate profile for: Client Services Executive/Telemarketer

  • Strong communication skills, both written and verbal
  • Proven and successful track record of high call volume in previous roles
  • Experience of using CRM systems to capture the outcome of call activity
  • Fluent written and spoken English
  • Experience using Excel, Word, etc
  • Friendly telephone manner
  • Excellent customer service skills
  • Strong team player and the ability to work under pressure
  • Good attention to detail
  • A self-motivated individual who can work on their own initiative.
Salary: £24000 Per Annum
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