Service & Product Technician

 Service & Product Technician required for installation & Service of Noke projects across the UK and Europe.

Responsibilities and duties for the role will include:

• Working closely with Installers on sites to ensure the installation of Noke parts are in line with company specifications. 
• Help train new installers in the Noke team on Noke products.
• Examine cables once they have been installed to make sure this has been correctly fitted.
• Work in conjunction with the operations team to determine necessary job components and 
proactively correct project concerns.
• Coordinate with operations to ensure Noke projects are completed in a timely manner.
• Develop and maintain schedules of work and forecasts for completion projects within the 
timeframes. 
• Research and implement products, processes, and services for continuous improvements in 
the delivery of results.
• Provide emergency response for installation and service, as requested by the customers.

Key attributes/skills and qualifications:
• A minimum of 2 years working with installers and understanding installation means and 
methods.
• Technical experience of 2 years in electronic security systems.
• Possess a customer-centric attitude with the ability to collaborate.
• Proficient in MS Office Suite of programs – Word, Excel, Outlook, Project.
• Strong Mechanical and Technical aptitude.
• Travel required.
• Manually competent and awareness of manual handling. 
• Full driving license.
• Language – English with any other languages preferable. French would be valued.